enterprise AI / MENA-native
Airomob helps organisations across the MENA region turn complex data into actionable intelligence, automate business processes, and improve customer experiences through secure, industry-specific AI solutions.
pilot live in 10 weeks / flexible integration / data control
multilingual, dialect-aware AI across every channel your customers use
Customer conversations contain valuable information about satisfaction, emerging issues, service quality, and customer expectations. Airomob uses AI to analyse these interactions across languages and dialects, helping organisations identify key trends and make better-informed decisions.
Automatically transcribe and analyse customer conversations to identify service-quality issues, sentiment trends, and potential compliance concerns.
call 41982
scored in 129 ms
transcribe audio120 msdetect dialect8 msscore sentiment1 ms
alert supervisorto QADetect negative sentiment, potential customer churn, and predefined compliance risks, then notify the appropriate teams with relevant context.
Supervisor alerts
live
Airomob
9:41
Billing call turned negative. Escalate to a supervisor?
waiting 26 s
Start with the solution that addresses your most pressing business challenge and expand to additional capabilities as requirements evolve.
the intelligence suite
6 products, 1 platform
An integrated suite of AI solutions that transforms data from customer interactions, digital channels, and enterprise systems into actionable business insights.
Monitor news, social media, online reviews, and other relevant digital channels through AI-powered media intelligence. Analyse sentiment, identify emerging topics, track brand perception, and receive timely alerts about potential reputational risks and opportunities.
Bring customer feedback and interaction data together to understand customer needs, identify service gaps, and uncover opportunities to improve satisfaction, loyalty, and retention.
Enable business teams to explore enterprise data using natural-language questions. Turn complex datasets into visual insights, identify trends, and support faster, data-informed decisions without requiring advanced query-writing skills.
Analyse customer conversations using AI-powered transcription, sentiment analysis, quality assessment, and compliance monitoring. Help contact centre teams identify recurring issues, evaluate service quality, and improve agent performance.
Deploy AI assistants tailored to your organisation's knowledge, workflows, and business requirements. Help employees find information, support customers, and automate routine tasks through connected enterprise systems.
Analyse survey responses and customer feedback using AI-powered sentiment analysis, topic identification, and qualitative and quantitative analytics. Understand the factors influencing satisfaction, loyalty, and customer behaviour.
Response time reduction
Telecommunications / Major Gulf carrier / GCC / 3-month deployment
the challenge
Social media mentions and news coverage were tracked manually, causing 24 to 48 hour delays in crisis detection
what we deployed
Guest satisfaction
Hospitality / Luxury hotel chain / UAE / 4-month rollout
the challenge
Guest feedback scattered across channels with no unified view of customer journey
what we deployed
Processing time reduction
Government / Municipality / UAE / 10-week pilot
the challenge
Long processing times and manual workflows limiting service efficiency
what we deployed
Call centre efficiency
Banking and financial services / Major regional bank, 2M+ monthly calls / KSA and UAE / 4-month deployment
the challenge
Quality assurance covered only 1% of calls, missing critical compliance and satisfaction issues
what we deployed
Search time reduction
Oil and gas / Global energy company / Middle East / 6-month rollout
the challenge
Engineers spent 30% of time searching for technical documentation and procedures
what we deployed
Faster insight generation
FMCG / Leading FMCG company / GCC / 3-month deployment
the challenge
Data scattered across market research, retail audits, and customer service with no unified insights
what we deployed
Deploy intelligent AI agents across voice, web chat, and WhatsApp. Connect conversations to your business workflows, knowledge bases, and enterprise systems to automate customer interactions and support real business operations.
Three Conversational Channels. One AI Platform.
Enable natural, real-time voice conversations to handle customer enquiries and support automated service workflows.
Integrate AI-powered chat experiences into your website to answer questions and guide customers through defined processes.
Support customers through WhatsApp using connected knowledge sources, business rules, and approved integrations.
what powers them
Coordinate multi-step processes, retrieve information from connected systems, and trigger actions based on defined rules and permissions.
Connect conversations to business systems to retrieve information and execute authorised actions.
One shared source for products, policies and customer questions.
[ what we actually build ]
6
intelligence products
8
case studies
40+
arabic dialects
10 weeks
to first pilot
one tick, one week
live
A flexible enterprise AI platform designed for regional languages, industry-specific requirements, and diverse deployment environments. Connect data sources, AI models, applications, and workflows within an architecture aligned with your organisation's operational and governance needs.
architecture / data flows up
mena optimised AI
40+ dialects
Measured results from production deployments across telecom, banking, government, hospitality and FMCG.
response time
73%
faster response when a brand crisis starts
telecom / GCC / 3-month deployment
Brand monitoring was manual, and crises were spotted 24 to 48 hours late. Now it runs 24/7 across news and social.
time to value
10 wks
from project start to the first pilot live
government ministry / UAE / 10-week pilot
Routine requests took 14 to 21 days. 73% of the workflow is now automated, and the pilot grew to more departments.
accuracy
92%
dialect accuracy across every GCC market
regional bank / KSA and UAE
Tools built for standard Arabic scored 61% on dialects. Dialect-native models reach 92% and cut crisis response from 6 hours to 15 minutes.
From call centres and banks to ministries and hotel groups. Open any one for the challenge, the solution and the measured results.
01 / 08 Telecommunications
